TRADELOOP DISPUTE RESOLUTION PROCESS PARTICIPATION AGREEMENT
Welcome to the Tradeloop Dispute Resolution Process. Before filing or responding to a Complaint please review the terms and conditions in, and linked to, this Agreement, including our Terms of Service Agreement and the Tradeloop Code of Business Practices and Ethics (the “Code”).
THE ETHICS CODE OBLIGATION. By participating in the Ethics Process, you have agreed to be bound by the Code in order to ensure high standards in all dealings and business transactions among the Tradeloop Community. In the event that you have a dispute with, you shall agree to the processes and procedures provided for filing and responding to a Complaint as a first attempt to amicably resolve the dispute.
MEMBER WARRANTIES. By participating in the Ethics Process, you undertake and warrant that your participation in the Dispute Resolution Process will be honest and that you will act in good faith in all proceedings with the parties so that the Ethics Committee can arrive at a prompt and fair resolution of the dispute.
RESOLUTION OF DISPUTES. By participating in the Ethics Process, ou acknowledge that Tradeloop has no control over the quality, safety, legality or accuracy of Content, the ability of sellers to sell items or the ability of buyers to pay for items. Tradeloop cannot ensure that a buyer or seller will actually complete a transaction. Tradeloop and the Ethics Committee will, however, seek to amicably resolve disputes.
You acknowledge and understand that if the Respondent does not respond to the Complaint within seven (7) business days, the Complaint will be publicly posted. You further acknowledge and understand that if the Ethics Committee determines there has been a violation of the Code, the Complaint will be publicly posted. If, however, it is determined that there has been no violation of the Code, the matter will be closed and remain confidential.
You also acknowledge that Tradeloop and the Ethics Committee will not act as a collection agency, but will warn of problems with non-payment. In the case of a non-payment dispute, you shall (i) show due diligence in pursuing the debt and (ii) have written off the debt as uncollectible per generally accepted accounting procedures. At a minimum, to pursue a dispute regarding non-payment, Tradeloop will require:
Understand that according to Section 230 of the Communications Decency Act, owners of "interactive computer services" have legal protection from liability. Only the actual "speaker of the information" can be held responsible. The "provider" (us) shall not be treated as "publisher" of what other people say. For further information read this article we wrote or read the Wikipedia article.