About the Tradeloop Ethics Process

The Tradeloop Ethics Process is a complaint board for the entire industry, run by a volunteer committee of industry experts. Disputes can be filed against anyone; most complaints are not against Tradeloop Members and do not originate on Tradeloop.

When a complaint is filed, the Ethics Committee reviews the complaint, asks questions, attempts to mediate, discusses privately, and then votes. Sanctions ranging from a private warning to public banishment can be issued.

This is a service run for the industry. If you've been ripped off, file a complaint! To identify potential risk factors before you complete a transaction, check our Ethics database!


Complaint Types

 
Prepaid for product that never shipped.
 
False Identity or Misrepresentation
 
Collections / Non-Payment Issue
 
Fraud (Bank, Wire, Criminal, etc)
 
Counterfeiting
 
Misrepresentation of Product Condition
 
Failure to follow through on agreed upon terms
 
All Others
View Details

Case Types

 
Newly Certified Members
 
Non-Member Complaint Archive
 
New Membership Applications
 
Posted Violations
 
Withdrawn Applications
 
Fraud Alerts
 
Account Reviews (Closed)
 
All Others
View Details

No Counterfeiters!

Counterfeiting is not tolerated on Tradeloop. Anyone caught counterfeiting will be banned and placed on the list of Posted Violations. All users must agree to the Anti-Counterfeiting Statement.


Summary

Members of Tradeloop's Trading Network pledge to honor and agree to be bound by and abide by the Tradeloop Code of Business Practices and Ethics (the "Code") to ensure high standards in all dealings and business transactions among the Tradeloop Community. Read the Full Legal Text

History of The Code

The Tradeloop Code of Business Practices and Ethics is based on long-standing procedures originally established by the Information Technology Resellers Association (ITRA) and the Digital Dealers Association (DDA), former industry Trade Associations.

Tradeloop is a pioneer in offering a blog-based procedure for filing and processing ethics complaints.

Why Tradeloop Code of Ethics

The Code reflects the dedication of Tradeloop and its Members to maintain the highest level of ethics and professional responsibility in their relationship with the public, other members of the industry and customers. It is our goal to ensure these high standards in all of our dealings and business transactions by, for and among the Tradeloop Community.

How Tradeloop Enforces The Code

Tradeloop seeks to enforce the Code through a volunteer Ethics Committee consisting of industry peers who are members of Tradeloop, which considers alleged violations and renders sanctions. The Ethics Committee is a blog-based committee and welcomes new members. If you are interested in participating on the Tradeloop Ethics Committee, please read here.

Tradeloop's Liability

Tradeloop, as a provider of an 'interactive computer service' is immune from liability for any information posted. Only the "speaker" of the information shall be held liable for what they say. Pursuant to Section 230 of the Communications Decency Act, Tradeloop users bear all liability for information they post to Tradeloop. However Tradeloop does have the right to correct, edit, remove, block and screen content without being considered a publisher or speaker.

Ethics Chair

Tradeloop has instituted two positions to help drive cases through the Ethics Process. The two positions and members go above and beyond our normal process to ensure that our Ethics Committee is examining cases and weighing the facts fairly.

             Ethics Chair & Vice Chair
             See our full list of committee members here

Filing An Ethics Complaint

This Procedure for Filing and Processing Complaints has been developed to provide an orderly process for resolving complaints alleging violations of the Tradeloop Code of Business Practices and Ethics. The Complaint Procedure explains how complaints will be filed and processed by the Ethics Committee. The Ethics Committee consists of volunteer Wholesale Members of Tradeloop. The Committee does not render awards of monetary damages. The Ethics Committee will warn Members of problems with non-payment, but will not act as a collection agency. For more information on filing a complaint please visit How the Complaint Process Works.